Budget Rental Car RDU Toll Scam Raleigh North Carolina
The RDU triangle has one toll road. This toll road has absolutely no toll booths. If you make the mistake of using this toll road (which is the easiest way to get to the airport from most locations), you get hit with a "Convenience Fee" of $3.95 per day plus the toll to use their E-Z Pay. So one $.55 toll cost me $17.30. I called to complain and they agreed to charge me the convenience fee only for the day I used the E-Z Pay. WHAT CHOICE DID I HAVE? THERE ARE NO TOLL BOOTHS. I should not have to pay for the E-Z Pay I am FORCED by the city/state/whatever to use. It isn't about the $4 freaking bucks (honestly, who cares about $4); it's about decent business practices.
Note: My brother in law made my car reservation for me; I never would have booked with this company due to a previous experience at a different location.