Budget Rental Cars Subjective charges of $75.00 for sand in floor of driver's side. Rental car was at beach for two weeks. Jacksonville (JAX International Airport Florida
Complete rip off for a subjective charge assessed by a check-in clerk at Jacksonville, FL international airport. Was told by Budget customer service that sand in picture provided to me by Budget could not be vacuumed. What a load of crap.
Customer service rep and supervisor refused to waive this bogus charge. While I don't throw the word fraud around lightly, this one sure smacks of a policy that basically says - let's hit them with a ridiculous charge.
Charge will be disputed through by credit card - but I would not rent from Budget again on a bet.