Complaint Review: Budget Suites of America

Refused to return my deposit after checkout due to apartment not being clean. The apartment was left in a clean condition with the exception of a third party's 2 to 3 pieces of clothing left for that third party. According to Joe, the General Manager, this constitutes a violation of the rental agreement and therefore, no return of deposit will be issued. when I questioned him further about an appeal process, he said there was none and that he made all the decisions regarding deposits. I ask him who the owner of Budget Suites is and he gave me the name Bigelow. I asked how I could contact Bigelow and he stated, "you can't." He then hung up on me. I feel ripped off because I don't believe I violated the rental agreement and it was just another way for Budget Suites to keep my deposit