Complaint Review: Buffalo Wild Wings

 We recently ate at this Bww's and the service was horrible, our waitress had to be asked to bring us refills, and even the check, she wen't 25 minutes without even checking on us. We were a party of 4 and they weren't very busy, so that wasn't it. I left her a cash tip, because I know that they need to eat too, and I am a nice guy, but when I checked my bank statement the next day our original bill was 49.46, and she had charged us 60.00. So she had added 10.50 to our bill, even after the 8.00 tip in cash that I left her, I was going to leave her 15, but bad service made me change it to 8.00, so she ended up with 18.50 tip for horrible service, and when I checked with management there, they said that they would have to check and they would get back to us, even though we had the receipt, with our big 0 with a line through it on the tip line, and our bank statement, they weren't able to check on it for us. So if you eat there check your bill and bank statement, or you might be overcharged