Complaint Review: Bug House Pest Control Of Lake Oconee

I just thought that i would point out this persons writing style i think that Johnny and Bob are the same ppl so it may be that its a disgruntal employee. Beside what kind of prude a*s would not open the door and want to sit in and peek out the windows at a person doing their job and if the crawlspace was padlocked how did this customer expect the tech to do his job properly. I am not a pest tech nor do i work for a company that is but i do have a little bit of common sense. If u want a job dont right do all u can to assist ppl (unlock the padlock a*s) and give them the oppertunity to make u a satisfied customer.

I've worked for another company before Bug House and can say that any problems handled through the BBB were resolved with each company. If this claim were true, then why not let it be resolved through the BBB. Anyone can come on this website and bash any company, including former employees. I could write many things about my former employer, but why throw them under the bus? They gave me a job that paid me for the job I did, but I did not like to be micro-managed when I sold nearly as much as the previous salesman did in the same territory, who happened to be a 9 year veteran in the business. If a salesperson nearly matches the previous salesman, mind you , I did it within 1 year, you would think they would be happy. However, it was never good enough for the sales manager who also gave me grief about taking my 5 days of vacation for which the owner of the company knew I would take at the same time each year. I was told that I shouldnt leave without selling the 26K that was expected. I don't feel it was necessary to make me feel worthless and expect me to continue to strive to meet these goals any longer so I left and went to work for Bug House and things are much different here. I enjoy coming to work every day and I do my best for this company that does not put my feet to the fire every day. As you may have noticed, I did not mention the name of that company, I do not wish to harm their reputation or hurt their employees. They are successful managing their employees that way, but it did not work so well for me. As far as having termite damage, I have seen both have some degree of termite damage on the Sentricon system. However you must realize that there is no "silver bullet" when it comes to termite treatments. This is why you treat your home with Sentricon or Termidor, is to have protection from the damage termites cause. It's much better than the alternative, which is to have nothing at all. I have seen one damage claim since I started in August, and we are making the repairs. I have also seen damage with my previous employer on 7 homes and businesses for which they made the repairs. Also there are some poeple that believe that when they find any damage after treatment that the damage was done after treatment. Many times the damage was done prior to treating, but old termite tunnels could not be seen inside the walls or in the voids in the block foundation. To the untrained eye it is assumed it is new damage when in fact it is not. If this is an actual claim, I believe we would have handled it correctly or this individual would have filed a claim through the BBB.


Jason

We have a near 100% customer satisfaction rate.
We suspect this to be a disgruntled employee.