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  • Report:  #1511715

Complaint Review: BUILDERZOOM

BUILDERZOOM USING MY NAME WITH A FAKE CONTRACTOR'S LICENSE TO PHISH FOR CLIENTS San Francisco California

  • Reported By:
    Maryce — Providence Utah United States
  • Submitted:
    Wed, September 08, 2021
  • Updated:
    Wed, September 08, 2021

I had gone online, per Norton Security and found my personal information being used by Buildzoom to phish for customers.  I had contacted the company and requested my information be removed and this was there response:

Samantha replied Sep 7, 4:35pm

Thank you for reaching out. I understand that you'd like to remove your profile.

Before we delete your profile, I'd like you to know that we created this page for consumers to learn more about your business. We're one of the few websites that show a history of building permits and license information, both of which are valuable to consumers when making a hiring decision. You'll notice that some contractor's profiles (like this one), are beautiful pages with photos, commentary, and plentiful information. They receive 2-3 new leads a day.

We built our company to educate consumers about good contractors (and warn them of bad ones). If you feel like there's incorrect information on your profile, we'd be happy to correct it for you.

Based on this information, do you see value in keeping this profile, or would you like me to continue with your request?

Best,

Samantha  

When I told her I wasn't a contractor, she still solicited business from me in the next email.  I reminded her again, I was not a contractor.

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