Complaint Review: BUPA dental centre

A couple of months ago I had emergency dental work on a wisdom tooth. Within a few weeks i had problems - the same problems that led me there in the first place.

Food getting stuck in a hole, infections, food rotting in the hole, foul taste in my mouth and bleeding.

The work in 1 tooth was £200 at BUPA DENTAL CENTRE LONDON.

i WENT to see another dentist who said the tooth needed immediate extraction. Since BUPA already took an x ray, i was told it is protocol and common courtesy for dentists to exchange X rays. I need to avoid further exposure to radiation. So i called BUPA and they want to charge me for providing the X ray

They should really be offering me a refund of the £200. I find their approach really unethical.

I,m not prepared to give them more money  - if they'd done effectIve work i wouldnt be in this situation.

This is causing enormous inconvenience because the new dentist needs the X ray to work out full cost -so BUPA is now holding up my treatment and i will need to make a special trip back to him for 1 x ray and then wait for the cost .

So if you want to avoid an unethical dentist that delivers poor work, stay away from BUPA DENTAL CENTRE, LONDON