Complaint Review: Burgess Seed and Plant Co.

An large order was placed with Burgess. The plants were treated precisely as outlined in their instructions. Only four of the many plants did not live.

I subsequently prepared the 4 plants for return, and included every document that was included with the order, and the shipping label, as instructed. The dead plants were circled on the packing slip and a request was made for replacement.

The company refused to replace the items.