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  • Report:  #1342123

Complaint Review: Bushnell Outdoor Products

Bushnell Outdoor Products Poorly Constructed Trophy Cam 8MB Lasts Only One Year Overland Park Kansas

  • Reported By:
    Brian P — Edwardsville Illinois USA
  • Submitted:
    Thu, December 08, 2016
  • Updated:
    Thu, December 08, 2016

I purchased 10 Bushnell Trophy Cam 8 about 2 years ago.  AFter only one year seven of the ten cams stopped working because of a faulty display window.  The units cost about $130 per.  I sent all the cameras back to Bushnell and received a response that the units were out of warranty (Bushnell only warrants them for one year).  They suggested I buy replacements at the discounted rate of $139.99.  Now I only paid $129 for them at a retail store.  Their discounted rate was definitely not a good value.  I was disappointed that the money I spent on their trail cameras only gave me one year of service.  Since the display windows were obviously the problem I followed up on their rejection and was orally advised that I should contact management and they would take care of the problem.  I sent multiple emails and received zero response.  Their "pass the buck" mentality and obvious lie to me speaks volumns about this company.

 

I have since switched to Reconyx and will never purchase another Bushnell product again.  I would warn anyone from purchasing any product from this company.  They do not stand behind their products.  I have purchased Cuddeback trail cams in the past and never had any similar problem.  Just a poorly designed product. 

 

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