Complaint Review: Business Conultants Inc. /Consultants Group-Denise Kirkland

I was searching for a business that I wanted to start and found a link to Business Consultants. I contacted them For information on what they had to offer.

My information request was returned by a phone call. I was told that there would be a fee of $2500-$3500 for preparation. Additionally there would be a loan issue fee of 1%-3.9%. I would be responsible for sending in a $1500 retainer fee. Which they wanted fed exed overnight. I sent this $1500 retainer fee in February 2002.

After I sent my money in, I was thrown over to Denise Kirkland, who informed me that she had received payment, and that it would be non-refundable after we started. She sent me the requirements for Phase 1. I never finished Phase 1 or sent it back! Due to an illness by my daughter and the costs, of that, my business was not going to take place at this time. I needed to stay employed for insurance reasons and a steady income I knew I could count on.

I tried contacting Denise Kirkland several times to try to get my $1500 retainer fee. She has never returned my phone calls or e -mails. A Theresa Koehler-Protenhauer had e maied me just to inform me that they would not give me my $1500 retainer fee back.
Even though no paperwork had even been started! All they have is my e-mail address with no personal information to "get started" on Phase 1.

Here I am STILL trying to get my money back. I have also filed a complaint with the BBB and haven't heard anything back from them yet! I wonder if I will ever get my money back???!!!

I would like to thank Dave from Hope Mills, North Carolina...as I used most of his letter due to having the same experience as he did with Buisness Consultants and Denise Kirkland. Godd luck on getting your money back too Dave!

Mark
Midlothian, Illinois
U.S.A.