Complaint Review: business express llc 0r global funding

I work for Business Express and this is the only client that was charged in the amount of $699.00 which was arranged to be paid in 3 installments of $233.00 for consultations for credit repair and instructions how to obtain new credit cards. This client never placed or paid for any type of tradelines through our company. Additonally she only paid the first monthly payment of $233.00 and went 2 additional months delinquent before our collection department warned her that we would no longer be able to keep her account open for her unless she made payment arrangements. She began making outragous claims and attempt to extort ar refund by threatening the company with complaints unless she got a refund of the partial payment she made. Her contract with the company allowed for a 3 days buyers right to cancel and she was provided services she actually never paid for.

Non of what she states is in her signed contract with the company. She has misrepresented her identity and was unable to porvide supporting documents and additional payments required for additional work that she was asking from us. We normally do not allow clients to make payments but she gave the sales person what sounded like a convincing story about a failing cattle farm and fires in California that we threatening her property and cancer affecting her husband. She kept on requesting serivce that would cost thousands to invest in advance of paying saying that she would get a loan and pay us off. However her statements to our accounting people made her story suspect and we felt that she was attempting to hustle and intimidate our company to do work without the intent of paying. We are not even sure she gave us a real identity as she would make excuses why she could not provde documentation. Unfortunately, iin this venue someone can say anything they want even if it is a lie claim that they are a victim and it stays in this report unless you pay a service thousands of dollars to have it removed.