Complaint Review: Business Name USA

I'm a first time business owner that just started up the end of last year (2008). Not really knowing where to get all the licenses and permits, I found businessnameusa.com online and saw they had Sellers Permit listed. That was the last remaining thing I needed, so i went ahead and ordered it. That was Sept. 2008. They charged me $99.99, through Xkr Essex Inc. It's now April 2009 and i have yet to recieve my permit. Over these months, I have contacted them and always get stupid excuses. They usually tell me that it has been filed with my state and some states just take longer than others. The last response I got from them was, "Your state has no record of it, so it must've gotten lost somewhere. We will refile it immediately." That was 4 months ago. When trying to contact them via phone, they rarely answer. For anyone reading this, DO NOT trust these people and waste your time and money.

Jenifer
Kingsland, Georgia
U.S.A.