Buy.com Free shipping is misleading, requires you to jump through hoops, and is not clearly stated during checkout. Then they refuse to refund. Ripoff Farmerville Internet
Purchased a sd card through buy.com. The ad clearly stated Free Shipping in red letters. Then, misleadingly, a special choice had to be made in the shipping options dialog during check out. There was insuficient information available to allow me to easily make the correct choice for free shipping. So, they charged me an exorbitant amount for shipping, and refused to refund or change shipping options when I did notice the dishonest charge on my order.
Very disapointing, and dishonest at it's core.
James
farmerville, Louisiana
U.S.A.
1 Updates & Rebuttals
Andrew
San Francisco,California,
U.S.A.
We need a class-action lawyer
#2Consumer Suggestion
Sun, January 07, 2007
This is exactly my complaint about Buy.com. See my Jan 6 2007 rip-off report on them. They've finally SAID they'll refund my shipping so I haven't yet gone to the next step, which is to contest the credit card charge. Did you?