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  • Report:  #517155

Complaint Review: buy.com

buy.com Money never refunded and customer service not responding Internet

  • Reported By:
    Kumar — Riverside California United States of America
  • Submitted:
    Fri, October 30, 2009
  • Updated:
    Fri, October 30, 2009

I bought one cordless phone of $35 and when I received phone it was defective. I send email and returned item. I never got my refund back. They always says we refunded money.
They asked me to send bank statement and when I send bank statement they stopped responding.

I send 4 emails and not one respond. I called customer service and they always tell "Your case has been escalated to higher authority"


I did not get my refund and 1 week is gone.

Buy.com ripping off people.

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