Complaint Review: Buy.com

After ordering my digital camera (500$) I saw the advertised deal on a memory card that can be used with it. The deal was that if I buy them together I would have 50$ off, with the mail-in rebate.

While the camera came in a couple of days, the memory card took about a month to come. After reading the rebate form I found out that the rebate was only valid for 15 days after purchasing the items - so I recieved the rebate form and the item 15 days after the rebate deadline. It was obviously not my fault that they sent me my item late.

I contacted them, and it took them about another month to reply, actually they said I could still mail the rebate in, but I simply did not want to continue with this disappointing process and will not buy from them again.

Yevgeny
Pennsauken, New Jersey
U.S.A.