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  • Report:  #66281

Complaint Review: Buy.Com

Buy.Com Refuse Policy does not work. Consumer must pay for returning S/H Aliso Viejo Internet

  • Reported By:
    Baltimore Maryland
  • Submitted:
    Thu, August 28, 2003
  • Updated:
    Thu, August 28, 2003
  • Buy.Com
    85 Enterprise, Aliso Viejo, California 92656
    Nationwide
    U.S.A.
  • Phone:
  • Category:

Buy.Com policy instructs me another way to cancel and order before it delivered to me by "refusing the package". However, Fed Ex, the carrier that Buy.Com selects, just drop the package in front of my house, without obtaining a signature from my household member for accepting the package.

In order to cancel the purchase, the customer must return the package and MUST PAY for the return shiping.

Base on my personal experience, customer should be using Amazon.com instead.

Ki
Baltimore, Maryland
U.S.A.

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