Complaint Review: Buy Mixed Tapes

I joined this web site hoping for some kind of music that was good to download and to make cds. Boy was I wrong. Most of the time I was not even able to log on to the web site. When I did I tried to download music with no results, it did not work at all I continued to try using the web site for a couple of weeks with no results.

I cancelled my account before the next month started. I paid for the first month. I cancelled by writing them an email {that is the only way to contact them}. I never recived a reply confirming that I had cancelled, but they stopped billing me the following month, so I figured that everything was ok, until the next month when I started getting billed again I called up the credit card company and explained the problem to them and they desided that they were going to issue me a new credit card with a new account number so they would not be able to bill me any more. They credited me back the 12.99 for that month, they told me that would take care of the problem, they also told me to send buy mixed tapes another email telling them about this problem, I did, I sent them 3 emails to make sure that they would get them with no reply again.

Well the following month I was billed again I could not beleive my eyes. I called the credit card company again and they told me that they would contact the buy mixed tapes web company and take care of the problem for me, they also found a number on the credit card next to the charge so they called it while I was on the phone with them it was a voice mail number and they could not reach anyone. I also left a voice mail and no one called me back. I sent them a few more emails and they never replied. Now we are going into the 3rd month and they are still billing me I called the credit card company again and they are writting a letter, again, they are suppost to be crediting me the 12.99 again I have to wait and see about this month.

I continue to write the buymixed tapes web site with no results. Could someone tell me what I can do about this problem that will not go away. This is very important to me and to others that might be having the same problem with this web site. My mother {Sheri N} is helping me with this so if you need to contact her she knows all about this problem.

Thank You

Shelley
hudson, New York
U.S.A.