Complaint Review: Buy-Rite Video

I purchased a video game in January, 2003. It happened to be one my daughter already owned, therefore, I returned same. I requested another video in its place...that video never arrived. I kept calling and calling...no video. Then I simply requested a refund to my credit card and was told it would be processed.

After NUMEROUS phone calls and NUMEROUS conversations with Tim, Chris, Lynn or Lynnwood (not sure which) and John....and 3 months later....STILL NO CREDIT TO MY CREDIT CARD. I will NOT...EVER...purchase another item from Buy-Rite Video and I would suggest that buyers BEWARE of this Company. Not reputable in the slightest! Give your money to a company that will appreciate your service! Thank You and Good Luck!

Paula
Salisbury, Maryland
U.S.A.