buycostumes.com Halloween Rip-Off Internet
Hello, :)
I emailed www.buycostumes.com on 10/29/03 because I needed help. I asked them a question about shipping and yes, I have read all their contact info and fAQS's. There was this shipping method that said Halloween day-OCT. 31st - $14.95. I emailed them and told them exactly where I lived and asked them will it really come on the 31st?
Then I get this letter confirmation and it says Customer service will reply to you. Well, today is 10/30/03 and it looks like I won't be ordering my costume. Don't be fooled by their policy (which is a gimmick). If you're going to get a costume, get it at your local store because if the Customer service are liar's how the hell can you trust them?
Sample:
Me: How long will it take for your product to come here and what's the difference between each shipping method?
Them: We will reply to you shortly.
Me: Emailed them 10/29/03, now it's 10/30/03, with only 1 day left for Halloween.
Result: I'm screwed.
Rip-off
California
U.S.A.
2 Updates & Rebuttals
Curben
53172,Wisconsin,
United States of America
Call Instead
#3Consumer Comment
Thu, March 31, 2011
Why didnt you call? They stock up and phone staff for the holidays and that is the most immediate response. However they do have next day shipping and do ship out until 10/30 (depending on how weekends fall
D.
Mound,Minnesota,
U.S.A.
So, you wait till last minute and its THEIR fault?
#3Consumer Suggestion
Sat, September 27, 2008
You don't send an e-mail until 10/29, Hallwoeen is 10/31. Do you thinnk they have someone sitting by the computer waiting for your e-mail? THEY ARE BUSY.
You remind me of the customers who came into the costume shop I worked 10/30 or 10/31, all pissed off that there is no selection and long lines.
Halloween's date has never changed, shop early, avoid problems.