Complaint Review: BuyProSoft.com

Recently donwloaded Adobe Photoshop elements 6.0 from BuyProSoft.com. Software worked, but could not use the "Photoshop Help" function, nor could I register the software. Contacted Adobe and was told the serial number provided for the software from BuyProSoft was an invalid serial number. Contacted BuyProSoft (sellers name per PayPal: Mohammad ali Mokhtari) requesting a refund and was basically told to go F*** myself. Contacted my credit card company. Recieved an email from BuyProSoft telling me they would refund the purchase price when I notified them that I had deleted the software. Removed software and notified BuyProSoft. Apparently by then they had been contacted by PayPal regarding my complaint. Now they said I would only get my money back if I canceled my dispute. After several, increasingly nasty emails from BuyProSoft -"You must know, WE DON'T NEED YOUR $29.95 AT ALL (THIS AMOUNT IS ZERO "0" FOR US) i think you have a problem with your mind, because CAN'T UNDERSTAND OUR SPEECH." and "OK, PLEASE DON'T WASTE MY TIME WITH YOUR USELESS EMAILS. WE'VE MORE THAN 4000 SATISFIED CUSTOMER (ALL AROUND THE WORLD)"-I gave up contacting this guy and will let PayPal and my credit card company sort it out. Bottom line, if you want to buy illegal software, this is the place. Just don't expect all functions to work (and knowingly downloading illegal software is a CRIME)

Ken
Coopersburg, Pennsylvania
U.S.A.