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  • Report:  #76416

Complaint Review: Buysmarter.com

Buysmarter.com No escape hook program Internet

  • Reported By:
    Eloy Arizona
  • Submitted:
    Mon, January 05, 2004
  • Updated:
    Tue, June 22, 2004
  • Buysmarter.com
    www.supportcs.com
    Internet
    U.S.A.
  • Phone:
  • Category:

The program comes on as a message from msn stating that a worm has been found in the computer. By clicking on further information, you enter a program from which there is no escape or cancel options.

$39.99 is automatically charged against you with the option of another $79.99 annually.

Msn denies any knowledge of the program and provides a website which goes back to QWest...who also denies that they have any information.

Thanks to Ad-Aware, I became aware that spy programs were locked into my computer through the "Buysmarter.com" program. It also shows up as "Intelligent desktop."

I really would like to know how to get rid of this program!

Susan
Eloy, Arizona
U.S.A.

1 Updates & Rebuttals


Cheryl

Great Falls,
Montana,
U.S.A.

BuySmarter Scammed me!

#2Consumer Comment

Mon, June 21, 2004

After logging on to the internet, a message popped up stating that a virus had been detected on our computer. After clicking to destroy the virus, a full page screen with an ad for firewall product appeared. This screen did not have a way to escape or close, the only option to get out of the screen was to turn off the computer!

I hope this is not a valid Norton product! We do have Norton Anti-Virus on our computer, so thought it was okay.

Please warn others not to open this program!

Respond to this Report!