Buzz Grounds Took my money, didn't send product. Said it was lost in mail. Poor email response. Albany New York
Took my $$ for product then after 2 or 3 weeks said it must have been lost in the mail. Only responded to 1 of several email inquires in over a month. No offer to replace or send a new item. Disputed the charge with Amex and instantly got my $$ back. It seemed to me from the Amex customer service rep that this wasn't the first time that they have had problems with buzzgrounds. Beware...stay away!
Rw
Libby, Montana
U.S.A.
4 Updates & Rebuttals
Buzz Grounds
Albany,New York,
U.S.A.
Please contact us
#5UPDATE Employee
Wed, June 03, 2009
Hello,
Please contact us via email, live chat on our website, or phone 518-320-7576. I will ensure you are taken care of right away and your issue is resolved to your complete satisfaction.
Please note: We do not charge credit cards until the orders ship. If the product is out of stock or the order is delayed, there will not be a charge put through onto a card until the issue is resolved and the order ships. This ensures nobody is charged for anything they do not receive.
Thank You
Buzz Grounds
Albany,New York,
U.S.A.
Please contact us
#5UPDATE Employee
Wed, June 03, 2009
Hello,
Please contact us via email, live chat on our website, or phone 518-320-7576. I will ensure you are taken care of right away and your issue is resolved to your complete satisfaction.
Please note: We do not charge credit cards until the orders ship. If the product is out of stock or the order is delayed, there will not be a charge put through onto a card until the issue is resolved and the order ships. This ensures nobody is charged for anything they do not receive.
Thank You
Buzz Grounds
Albany,New York,
U.S.A.
Please contact us
#5UPDATE Employee
Wed, June 03, 2009
Hello,
Please contact us via email, live chat on our website, or phone 518-320-7576. I will ensure you are taken care of right away and your issue is resolved to your complete satisfaction.
Please note: We do not charge credit cards until the orders ship. If the product is out of stock or the order is delayed, there will not be a charge put through onto a card until the issue is resolved and the order ships. This ensures nobody is charged for anything they do not receive.
Thank You
Buzz Grounds
Albany,New York,
U.S.A.
Please contact us
#5UPDATE Employee
Wed, June 03, 2009
Hello,
Please contact us via email, live chat on our website, or phone 518-320-7576. I will ensure you are taken care of right away and your issue is resolved to your complete satisfaction.
Please note: We do not charge credit cards until the orders ship. If the product is out of stock or the order is delayed, there will not be a charge put through onto a card until the issue is resolved and the order ships. This ensures nobody is charged for anything they do not receive.
Thank You