Complaint Review: BW Insect Control and Tree Care

If you have diseased trees and need someone to treat them, do not use Bob White or BW Insect Control
& Tree Care. I chose him because he had an A+ rating with the BBB and professed Angie's List 2011 & 2012 Super Service Award.  

He sprayed my trees and the overspray stained my light colored stucco 2-story house a
brown color (9.2.14).  I called him and discussed the damage, he told me I should power wash it (9.30.14) that it was probably the iron in the chemicals - I am not sure why he would suggest that I power wash it knowing that I am a single female parent.  

I had handyman and painter look at it.  I called and ask him to come and look at it and maybe he could try to power wash it. He refused to even come see the damage.

When I insisted that he either refund my money ($4,000-Ck#3071) or fix it, he hung up on me (10.14.14).

This is not a very professional company!!.  Very disappointing! How can this company possibly have a A+ rating or win any service award?