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  • Report:  #271481

Complaint Review: C.N. Brown Big Apple Red Shield Shell

C.N. Brown Big Apple Red Shield Shell C.N. Brown Big Apple Red Shield Shell ripping off consumers for higher octane watered down gas Huge rip off South Parissouth Paris Maine

  • Reported By:
    portland Maine
  • Submitted:
    Fri, August 31, 2007
  • Updated:
    Thu, April 03, 2008
  • C.N. Brown Big Apple Red Shield Shell
    1 Cnbrown Way
    South Paris, Maine
    U.S.A.
  • Phone:
    800-432-4211
  • Category:

A recent survey of local gas stations in 2 towns has produced some very disturbing results. in one town all gas stations were as follows:
regular $2.83
mid grade 89 octane $2.93
Super 93 octane $3.03
But I noticed today that at a big apple shell the reg and 89 were the same price as the others, but the super had gone from 93 to 91 octane and is $3.13.

I don't know why they feel they need to gouge consumers that take super, in another town regular was 2.71, 89 was 2.81 and super 2.99 once again, every other station had a 10 cent spread between grades. They are getting away with it because they are very greedy. Since when is it normal to water down your premium to 91 THEN charge more than anyone else, when the other stations premium is 92 and 93?

I'm not surprised that this underhanded company is doing this, as it seems to be all about profit.
A couple of years ago i filled my heating oil tank with their "red shield" heating oil, as i got a good price for it.

I got what i paid for. My furnace blew out within a week, the technician said that the "red shield" ruined the oil burner, and he condemned my furnace, so there's no way i'd buy their gasoline after that anyway. They should not be allowed to get away with this kind of theft.

They've been doing it about a year now, and it should not be allowed, especially when it's ALWAYS BEEN THE CUSTOM to price 10 cents between grades, not 20, not 19.
I agree with Elmiere, that the only thing this company gives a d**n about is profit, I have good friends who worked there once, they pay very little, and abuse the worker. Slavery is more like it, as they expect certain people "not to punch in" as to save money.
the liquor violations do not shock me at all, as I've personally seen teenagers sold liquor plenty of times at their local big apple.

Why are such people still in business? After the heating oil problem, I have not bought one thing from the big rotten apple. This is no company to do business with. Both their gas and heating oil is watered down, (a former employer told me that water sits on the bottom of their tanks until the level is over an inch, then most of it gets pumped out), and guaranteed to ruin the furnace or car.

When this happened to me, I had asked the technician who condemned my furnace if he was ABSOLUTELY POSITIVE that it was C N brown oil that ruined my furnace, and he told me that it's not the oil, it is the additive they use, he has seen multitudes of furnaces condemned because of this, and this is why they do NOT have their own technicians.

Remember that this winter. Don't let them suck you into buying their dangerous heating oil unless you have $5000 for a new furnace, because when it breaks down, they do nothing to help, only deny, deny, deny.

Liz
portland, Maine
U.S.A.

5 Updates & Rebuttals


Slw

Lewiston,
Maine,
U.S.A.

Red Shield makes for seeing red.

#6Consumer Comment

Thu, April 03, 2008

The detergent in Red Shield is for all intents and purposes, automatic transmission fluid. It is a mild solvent which does indeed clean sludge deposits from metal surfaces, however it still can be too harsh a cleaner on some small, sensitive parts, especially over the long term.

Remember "Marvel Mystery Oil", it claimed to assist in the break in of new engines and to help keep motors clean. Marvel Mystery Oil also is basically automatic transmission fluid, and it wasn't recommended to be used all the time either.


Elmiere

Auburn,
Maine,
U.S.A.

Liz you are 100% right, red shield is very bad for the furnace

#6Consumer Comment

Fri, August 31, 2007

Liz, you are absolutely correct. My furnace was also severely damaged with red shield. The technician who repaired mine told me that it is a HUGE problem statewide, that using red shield was like pouring Tide right into the oil burner. Supposedly, as he told me, red shield is a very very poor quality detergent in heating oil that is much cheaper for the company than traditional detergent additives. I remember when my furnace broke down, I called C N Brown and they were the most rude people, absolutely did NOT want to help me even to find a technician. Thank god my furnace was not condemned. I'm glad to hear i'm not the only ones with problems on their heating oil.


Elmiere

Auburn,
Maine,
U.S.A.

Liz you are 100% right, red shield is very bad for the furnace

#6Consumer Comment

Fri, August 31, 2007

Liz, you are absolutely correct. My furnace was also severely damaged with red shield. The technician who repaired mine told me that it is a HUGE problem statewide, that using red shield was like pouring Tide right into the oil burner. Supposedly, as he told me, red shield is a very very poor quality detergent in heating oil that is much cheaper for the company than traditional detergent additives. I remember when my furnace broke down, I called C N Brown and they were the most rude people, absolutely did NOT want to help me even to find a technician. Thank god my furnace was not condemned. I'm glad to hear i'm not the only ones with problems on their heating oil.


Elmiere

Auburn,
Maine,
U.S.A.

Liz you are 100% right, red shield is very bad for the furnace

#6Consumer Comment

Fri, August 31, 2007

Liz, you are absolutely correct. My furnace was also severely damaged with red shield. The technician who repaired mine told me that it is a HUGE problem statewide, that using red shield was like pouring Tide right into the oil burner. Supposedly, as he told me, red shield is a very very poor quality detergent in heating oil that is much cheaper for the company than traditional detergent additives. I remember when my furnace broke down, I called C N Brown and they were the most rude people, absolutely did NOT want to help me even to find a technician. Thank god my furnace was not condemned. I'm glad to hear i'm not the only ones with problems on their heating oil.


Elmiere

Auburn,
Maine,
U.S.A.

Liz you are 100% right, red shield is very bad for the furnace

#6Consumer Comment

Fri, August 31, 2007

Liz, you are absolutely correct. My furnace was also severely damaged with red shield. The technician who repaired mine told me that it is a HUGE problem statewide, that using red shield was like pouring Tide right into the oil burner. Supposedly, as he told me, red shield is a very very poor quality detergent in heating oil that is much cheaper for the company than traditional detergent additives. I remember when my furnace broke down, I called C N Brown and they were the most rude people, absolutely did NOT want to help me even to find a technician. Thank god my furnace was not condemned. I'm glad to hear i'm not the only ones with problems on their heating oil.

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