Complaint Review: C.S.D. Sunglasses

I ordered sunglasses from them April 28, 2007, and paid by Pay-Pal. Received confirmation that they received my order and that it would ship shortly. I never received my order. I e-mailed them several more times and to several different e-mail addresses but never heard from them.

I contaced Pay-pal and filed a claim. I won but it does no good, I can't get my money back, here is the e-mail received from Pay-Pal:

We have decided in your favor, however, we were unable to recover any funds from the seller's account. As stated in the PayPal User Agreement, recovery of funds associated with a Buyer Complaint cannot be guaranteed.

Please know that we will make our best effort to recover the funds in question if they become available in the seller's account in the future and will take appropriate action against the seller. Such action may include issuing a warning, a temporary restriction, or terminating the account. Keep in mind that PayPal uses a number of factors to determine when to take action, including member complaints. Due to privacy laws, we cannot discuss the details of any action taken. We hope you understand our policy and that it assures you that you are safe using PayPal.

So I am out my money and the Sunglasses. Be careful out there!

Kim
Pittsburg, Kansas
U.S.A.