Complaint Review: CAA Insurance

I purchased an extended warranty in Sept 2011 from CAA Auto of Toronto, INDS Canada Corp of Toronto and Warrantty Direct Of Charlotte, NC. They charged my CIBC Visa account $1029.00.   They would not cover any claims I had so I cancelled the policy.  They said they had a 20% cancellation fee, after many, many calls they reluctantly returned $663.51 on May 23 2012.   I have not been able to get the balance of the promised amount of $190.61 ever since.  I have called every company mentioned, nobody called me back.  When I did get somebody they told me to call the other cpmpanies to get the money returned.  I wrote a letter to CAA Insurance on June 26th 2012, I have not heard back.  I  called CIBC Visa around May 15th  they told me there was nothing they could do.  When I called back Aug 15th they said the time to lodge a refund was past, So you can see that they don't offer any help regardless of what they advertise.  I hope people read this and see that these companies, no matter what they say will not return money once they have it.