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  • Report:  #1254406

Complaint Review: Cabinets To Go - Schertz TX

Cabinets To Go rip off Selma Texas

  • Reported By:
    pi$$ed0ff — Seguin Texas USA
  • Submitted:
    Sat, September 12, 2015
  • Updated:
    Sat, September 12, 2015

Purchased 5 cabinets for bathroom renovation. Received as agreed within two weeks after purchase. Opened boxes up and found significant damages to every cabinet. Damaged included deeps cuts in the wood, warp panels, oversized cabinet parts, unfinished parts. Contacted Cabinet to Go for replacments. It has been over a month and still no parts. Was contacted by CTG today stating cabinets are on back order and will not arrive until Novemeber.

When requested a refund was told that all money will be given except 25% for restocking of damaged cabinets. Despite the website stating 100% satisfaction or your money back, CTG is refusing to refund 100% of my money. I am stuck with $3000 worth of broken cabinets and no recourse to escalate through CTG.

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