CableLink Solutions Cablelink Solutions Group Sub-contracted to do Telecom work at local customer & they never paid Murfreesboro Tennessee
Jennifer Shipley contacted our dispatch team on the morning of January 16, 2017 with a request for help at a Village Inn Restaurant in Portland, Oregon. We scheduled the work for that afternoon & arrived on site just after 1:00 in the afternon. Our tech tested & found a bad network cable that was causing their issues. The cable was reterminated & then all of the issues were resolved. We sent a copy of the signed work order to Jennifer the morning of the 18th per the instructions on the ticket. We've been trying to collect from them ever since.
After not responding to any of our 11 phone calls & emails regarding collecting for the work Jennifer contacted us in late May requesting a copy of our COI as they were being audited & needed to prove to their auditors that we were insured. We refused to supply it pending payment for the work. Our insurance provider charges $30 for each COI & we were hardly going to pay more money for work we had never been paid for.
Do not do any work for these people. They won't pay & are scam artists.
5 Updates & Rebuttals
Lois
Vancouver,Washington,
United States
We've been paid now & are satisfied that this matter was just a s****.>
#6Author of original report
Mon, November 12, 2018
Wendy Reynolds reached out to us on behalf of the company owner who is trying to get things caught up & made right after what sounds like a lot more family medical trauma than anyone should have to deal with. We certainly understand what it can be like to run a business in times of trouble and it sounds like the wrong people were in place and things really fell apart. However it is nice to know & certainly appreciated that steps are being taken to get sub-contractors like us paid & not just written off. Seems like a very honorable approach to me & I appreciate that! Thank you Wendy for helping get this straightened out.
Wendy
Murfreesboro,Tennessee,
United States
Would Like To Get You Paid
#6UPDATE Employee ..inside information
Fri, November 02, 2018
Good Morning Lois C - Would like to get you paid but I don't know the name of your company nor do I have a copy of the invoice with the supporting documents. I would call you if I had your company's name & city. Please call our number and ask for me.
I would provide my email but this site says not to provide this type of information. Looking forward to hearing from you!
Wendy
Murfreesboro,Tennessee,
United States
Need You to Call Me Please??
#6UPDATE Employee ..inside information
Thu, November 01, 2018
Good Morning Lois C - Would you kindly call me so I can obtain some information. Use the number you have for us but the last four will be 2116. I need to also provide you with some information. Thank you for replying and I look forward to hearing from you!!
Lois
Vancouver,United States
Invoice information for payment
#6Author of original report
Wed, October 31, 2018
Invoice # is 8223CW dated 2/6/17 in the amount of $180.00 - this includes a $15 collection fee and $25 in late charges through July of 2017 when we submitted it to our collections agent.
Your ticket number was VI110053-11617 for Village Inn in Portland, OR.
Please let me know what else you might need to get this cleared up.
Thanks!
Wendy
Murfreesboro,Tennessee,
United States
Would like to resolve issue
#6UPDATE Employee ..inside information
Wed, October 31, 2018
Hello - Jennifer Shipley is no longer an employee of CableLink Solutions. I would like to try and resolve your issue on behalf of CableLink Solutions.
During the time of the work performed there were SEVERAL "Familly Medical Issues". Many invoices were not addressed and unfortunately slipped through the cracks. I am addressing and resolving these as they come up. Please reach out to me to discuss and resolve your issue. I thank you for your time and look forward to hearing from you!