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Cactus Jacks Auto Sales SHOP HERE AT YOUR OWN RISK Mesa, Arizona
Avoid this business like the plague.
My wife and I made the mistake of buying a car from these idiots about 2 months ago. Within the first 2 weeks we took it into the shop because the air conditioning went out, along with a few other problems.
Ever since they "fixed" the A/C the car lasts for anywhere between a day to 2 weeks and starts overheating. We'll take the car back to their "mechanics" (and I use the term VERY loosely), who then proceed to drive around wasting about a quarter of a tank of gas before they'll say the car is "fixed".
We've had to take the car back 5 times now for the same problem. I understand that we bought a used car; I don't expect the car to be in pristine mechanical condition. I DO however expect them to actually fix the car when something is wrong instead of just standing there with their finger in their nose looking at it saying "yep, it's a car. It be broke".
Do yourself a favor; buy your car from someone else. If you have an overwhelming desire to waste money, build a giant bonfire and throw your money in. At least this way you'll get something useful out of the experience.
1 Updates & Rebuttals
Skippy Junior
Mesa,Arizona,
United States of America
So Far So Good
#2Author of original report
Wed, August 15, 2012
Cactus Jack's took the car back and let us trade it in for a different car. It's been in the shop for the same original issues as the other car, but so far it's avoided any repeat trips. I still stand by my original statement of buyer beware, but at least they were willing to work with us to make this right.