Complaint Review: Cadillac Parts and Restoration (CPR)

I purchased two lower rear quarter panels for my 1959 Cadillac convertiable. After cutting part of my fender out I tried to fit in said panels from CPR. I come to find out they were made incorrectly. No amount of bending/twisting could make them fit. I spoke to one of Elsa's employees and he told me I may have to cut the panel, bend and reweld. We proceeded to cut one panel. This did not help at all! The panel still had to be twisted so much that it lost the orig/proper shape, even when molding it to the original structure of the car. I tried everything, the panel simply didn't fit! My certified welder told me the car wouldn't be show quality if I forced these CPR panels inplace. he also said I should ask for a credit.

I proceeded to have make many phone calls and send countless emails to Elsa. Some returned and some not. In the end she asked me to send both panels back to her. So, at my expence, I did as she asked. After recieving them, she said she would only refund me the amount half of what I originally paid. Her reason for this was because I cut one of the panels. I explained I only cut it because her employee told me to do so. To this day she has yet to refund my money or send me any parts back even after agreeing to do so. 

In closing, I just want to mention that I have heard from many Cadillac collectors that I am not the only guy haveing troubles with Elas and their replacement panels.