CafePress Sent used product, will not reimburse for return shipping San Mateo Internet
This has to be one of the worst companies I have ever encountered. I ordered what I assumed to be a brand new shower curtain. The picture appeared to be just what I was looking for. When the package arrived, inside the box was a wrinkled, used plastic bag with a used curtain inside!! There was no invoice, no tags. It appeared that someone just wadded it up, stuffed it into a used bag and shipped it off to me. I immediately contacted Cafe Press to let them know about the condition it arrived in. I was so utterly disgusted, I did not even want it in my house. Additionally, the curtain quality was cheesy and poor. What did they do? They sent me another one without even asking me or reading my complaint. When it arrived, I refused it unopened and had it returned. I also paid to have the original one returned. CafePress refunded the amount I paid for the shower curtain but they refused to reimburse me the nearly $10 I had to pay to return the original one. Their response when I asked about the shipping? "We trust that you accept our apology". Period. I will never ever do business with this company and I hope others will do the same. It is not worth it. It cost me agony, time and money and I have nothing left.