Complaint Review: Cage World

i Have looked at my records, and it shows the order was on the morning of the 9th and refunded late night on the tenth, I have ADHD and was so upset over how many birds hatched and needed nice spacy cages, however i did have to dig up his and his reltives phone numbers to get ahold of him, go look at his contact page, no phone. and i did tell him through email about the refund and not to use my card, but to dispute it, and he did use my card even though i did ask him not too, and when i asked if i could dispute it and pay by bank he threatend me with nonpayment. and this is allmost two weeks after i told him. and he is very mean, and allways harrassing me.

From: Fuzzy Puppy Love [mailto:buymypuppy@fuzzypuppylove.com] Sent: Thursday, June 10, 2010 4:37 PM To: sales@cageworld.com Subject: Case

do you have a number i can reach you at? the cell phone has a real short message thingy and i wanted to explain my reasoning on way I'm so worried and the only other contact i can pull up for you is a George Daye but its his work number at patio playhouse so i cant call his work of course and you summit house i cant pull up any phone for. I'm just worried about my birds, i know some places take a day or so to send out packages, but with the shipping being 5 day shipping and the package not even being sent out yet i think its better just to spend the extra 10 bucks and go with the first guy i went through when i bought my first cages from eBay. I'm really sorry, i just really need them.

----- Original Message ----- From: Fuzzy Puppy Love To: mike Sent: Monday, June 14, 2010 9:35 AM Subject: Re: refund

You refunded me twice. how should we fix it? i cant use the credit card to pay back ill be charged a fee. could you dispute one on your side?

----- Original Message ----- From: mike To: contactus@fuzzypuppylove.com Sent: Wednesday, June 23, 2010 1:45 PM Subject: Charge card refund

I had to recharge your card for the double refund Mike

----- Original Message ----- From: Fuzzy Puppy Love To: mike Sent: Wednesday, June 23, 2010 2:39 PM Subject: Re: Charge card refund

 ill have to dispute the charge, if it went through, you went over my balance, and ill get bad credit report for that plus fees and apr. i emailed you the day i saw it over a week ago but you dont reply, i also contacted my card about it, and they said to contact you, if it gos through, ill have to dispute the charge, and then minus any fees you costed me and credit repair costs, and apr then pay you through a money order or some thing safe for the balance, i dont trust the way you handle things ----- Original Message -----

----- Original Message ----- From: mike To: 'Fuzzy Puppy Love' Sent: Wednesday, June 23, 2010 2:45 PM Subject: RE: Charge card refund

This is what intuit told me to do. The overage was $109.00 this amount should have been in your account. It costs you nothing to use your credit card, it costs me 3% extra. If a chargeback is put on it I will have to report it to the credit ratings as non-payment Mike

From: Fuzzy Puppy Love [mailto:buymypuppy@fuzzypuppylove.com] Sent: Wednesday, June 23, 2010 12:51 PM To: mike Subject: unvirtified charge

ok I'm not disputing the charge, but you should have replied to my email and handled this right, so in turn i am going to post your phone information and contact information i dug up the one day on rip-off report for any clients you get who need to look up that information, sense your so sneaky and i know you'll handle your company like this to many clients

Then countless, countless, several emails a day, about how he is taking me to court and i have to show in californa. and me replying to him to just please stop emailing and harassing me. i know he is taking me to court, and i cant go, there is no reason to push it in my face, that i dont have the income to protect my self and prove im right.

I had made a ripoff report for other poeple to be able to see his contact info incase they need it, sense he is very unmoral, i am a disabled mother of three on ssi who cannot go to court in cailforna, i live in texas, and dont have the funds, so even though i have all the proof which ill post along with all his and my emails, he knows i cant go so will lose. i told him i would removed the report if he stops herassing me, but he refused, so now im posting it all! and calling the DA in his town. all information is posted below.

----- Original Message ----- From: Fuzzy Puppy Love To: mike Sent: Monday, June 14, 2010 9:35 AM Subject: Re: refund

You refunded me twice. how should we fix it? i cant use the credit card to pay back ill be charged a fee. could you dispute one on your side?

----- Original Message ----- From: mike To: contactus@fuzzypuppylove.com Sent: Wednesday, June 23, 2010 1:45 PM Subject: Charge card refund

 I had to recharge your card for the double refund Mike

----- Original Message ----- From: Fuzzy Puppy Love To: mike Sent: Wednesday, June 23, 2010 2:34 PM Subject: Re: Charge card refund

I had emailed you not to do that, know i have to pay apr, so its coming out of my pocket, i would have used my bank card not my credit card.

 ----- Original Message ----- From: mike To: 'Fuzzy Puppy Love' Sent: Wednesday, June 23, 2010 2:45 PM Subject: RE: Charge card refund

This is what intuit told me to do. The overage was $109.00 this amount should have been in your account. It costs you nothing to use your credit card, it costs me 3% extra. If a chargeback is put on it I will have to report it to the credit ratings as non-payment Mike

From: Fuzzy Puppy Love [mailto:buymypuppy@fuzzypuppylove.com] Sent: Wednesday, June 23, 2010 12:51 PM To: mike Subject: unvirtified charge

I'm not disputing the charge, but you should have replied to my email and handled this right over two weeks ago, so in turn i am going to post your phone information and contact information i dug up the one day on rip-off report for any clients you get who need to look up that information, sense your so sneaky and i know you'll handle your company like this to many clients

----- Original Message ----- From: mike To: 'Fuzzy Puppy Love' Sent: Wednesday, June 23, 2010 3:02 PM Subject: RE: unvirtified charge

What do you mean"I am sneaky" I gave you a refund as soon as you asked me to, I cooperated as with you to no benefit to me. I would guess you still have no gotten your cages. You would have had them from me in 2 days.

Mike From: Fuzzy Puppy Love [mailto:buymypuppy@fuzzypuppylove.com] Sent: Wednesday, June 23, 2010 1:27 PM To: mike Subject: Re: unvirtified charge

it was over a week and you hadn't even sent them, plus i had too dig your information up on the net, then after i found your relatives work number you gave me a refund. anyways i dont want to ague over this anymore i found out my charge is under 10 bucks so i dont even care, and i didn't go over.

 (Please note: he only has a P.O. BOX on his site so i had to use who is to find his name, then white pages to find his number, i called sevral times saying i had birds hatch and they were crowded, i needed the cages fast so i wanted to cancel the order becase he said he would send them along time ago. i was concernd for my birds and didnt have the income to order twice, i was to the point i wanted to call his dad or brother whoever it is and ask for him to try to talk to him)

----- Original Message ----- From: mike To: 'Fuzzy Puppy Love' Sent: Thursday, June 24, 2010 11:59 AM Subject: RE: unvirtified charge

I got notified that you had placed lies on the internet about me. You should NEVER lie when giving information out of anger. We are turning the matter over to our lawyers today and of course you will have to appear in court in San Diego as that is where it will be filed. I do not know what kind of personal problems that you have, but I think it is time to learn to controll yourself. Mike 

----- Original Message ----- From: Fuzzy Puppy Love To: mike Sent: Thursday, June 24, 2010 1:53 PM Subject: Re: unvirtified charge

I'm not going to court, i live in Texas, and i posted the truth.

 From: Fuzzy Puppy Love [mailto:contactus@fuzzypuppylove.com] Sent: Thursday, June 24, 2010 6:52 PM To: mike Subject: Fw: refund

I also can have the credit card forward a note i had called and send in a response showing you responded over two weeks later and didn't dispute it as i requested instead used my card without asking, should i contact the DA and press felony charges agent you? I have tons and tons of proof. you better chill out. what's your lawyers name and phone number? ill call the DA tomorrow for you, also harassment will be filed. by the way, i think ill gather up these emails and my proof and post them online as well, unless you chill out.

06/24/2010 Sale CAGE WORLD(Other) 245XXXXXXXXXXXXXXXXXXXXX $119.00

06/13/2010 Return CAGE WORLD(Other) 745XXXXXXXXXXXXXXXXXXX $-119.00

 06/13/2010 Return CAGE WORLD(Other) 745XXXXXXXXXXXXXXXXXX $-119.00

 06/09/2010 Sale CAGE WORLD(Other) 245XXXXXXXXXXXXXXXXXXXX $119.00

 ----- Original Message ----- From: Fuzzy Puppy Love To: mike Sent: Friday, June 25, 2010 9:58 AM Subject: Rip Off Report

I can remove the report to be nice, but i wont remove it when your being rude, i do have all the proof and more so trust me i know i would win a lawsuit, plus i could do much more damage to you through the DA's office then you could to me. However every one makes mistakes and i can understand how you could make the mistake of thinking a dispute on the card could be to recharge it even though i did say i didn't want a recharge do to fees. all you had to say was you were sorry you misunderstood and it would have never gone this far. its your choice though, do you want to make matters much much worse such as fines and possible jail time, or do you just want to say sorry and handle it like a professional, then i could forgive you and tell rip-off to drop the report.

Then he replied... Sorry im pressing charges, the weather is nice. something like that, i cant find the email, i lost some of them that were really rude, this is all i could find. but you get the point on the kind of guy your dealing with. i Said i would remove the report if he just would act like a professional and say sorry, instead he harrased me, also after all the trouble i went through to get the refund, the soon as i saw the double refund i reported it becase im an honset person, and chase has that record. i also emailed him. he is a very sneacky and mean person.

AFTER TONS OF HARRASING EMAILS
----- Original Message ----- From: Fuzzy Puppy Love To: mike Sent: Saturday, June 26, 2010 4:15 PM Subject: Shirffs report i have notified the police,

I've asked you not to email me and you refuse, i have a theft and harassment charges filed against you. LEAVE ME ALONE