cainfotechindia.com Stole $600.00 and never finished website they were paid to design will not return calls or emails Madurai Internet
This company is the most unprofessional company and they will steal your money. I paid this company to basically just duplicate a website I am a reseller for and put all the same products. I was promised the website would be done in 4-6 weeks
I made the mistake of paying for the website in adbasically was recommended by the CEO Shiva to se their SEO package to get guaranteed top 10 google search results. They starting publishing articles with the worst article writing I have seen with poor grammar.
After the bogus results for their SEO I asked for a refund and was promised it in 10 business days. It is now Amost November and I havaha shell of a website that I have to pay someone else to fix it and they will not send my money to me.
I should have knwhen they were a fraud when I called all their references and no one answered any of my emails. they want your money up front and don't deliver and steal. it hey need to be arrested for a felony.
1 Updates & Rebuttals
Shiva
Madurai,Other,
We did what we promised for.
#2REBUTTAL Owner of company
Sun, October 27, 2013
We are sorry to see what this customer has done to our business. In the last 7 years this is the worst experience we have come arcoss.
The customer inquired to design a website very similar to vapornation.com wherein it was not a simple project to do. We quoted USD 1200 to finish the website. He wanted all the features including the products to be taken exactly from vapornation and put it on his website we did. We never accepted for removing water marks from the vapornation as he himself confirmed that the vapornation has given him authorization to use his products from their site. We completed the website and is currently live at www.arizonavapes.com
Once an agreement was reached at a price of USD 1200 he sumitted the payment of USD 600 via PayPal, for logo design he paid USD 150. We delivered the logo within 10 days as he requested. Once the work was confirmed to start we gave a complete work schedule document which had a dates of delivery of each module. Every date was followed and delivered completing the work. A copy of it is attached.
In the mean time he was interested in our SEO offers and requested to sign up for it which was priced at USD 1800 with a discount for 1 year. He requested to pay USD 1200 first and USD 600 after a month. So we accepted greatfully being a customer of ours who is already working with us. He submitted the payment of USD 1200 via PayPal. We have records of the same.
Once the paymetn was submitted my team started the SEO works and continued for 1 month only. He was not happy with it, mentionig that he doesnt likes the quality of the SEO work. Considering the same my team stopped the work and we accepted to issue a refund of what he paid. Since we were already working on the website we had said to refund the balance USD 600 of USD 1200, as the pending payment on the website was USD 600. Hence the actual to be refunded was USD 600.
As per the schedule when the work was completed he came back saying nothing is working. We explained everything again of whats done, we have all email conversations with our project manager to acceptance of delivery. We were continously following up to ensure completion and delivery of the finished product. he requested some changes to be done which was done on without any hesitation back and forth.
Finally we did everything he wanted, we said no to anything.
We have also refunded the USD 600 for which we have a record in place. I am attaching a image for the same.
Kindly remove this report as its affecting our business as we do not cheat people after taking money.
Your assistance will be helpful.
Sincerely.
Shiva.