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  • Report:  #1207596

Complaint Review: Cali Bamboo

Cali Bamboo high end cali bamboo cupped 8 months after instalation Jason with cali bamboo offered no help after sale Jason with Cali Bamboo Nationwide

  • Reported By:
    Ronald — Galveston Texas
  • Submitted:
    Sun, February 08, 2015
  • Updated:
    Sun, February 08, 2015

Cali Bamboo not nice after sale

   I bought the wide plank natural Bamboo from Jason with Cali Bamboo after much searching on line.  I deceided on Cali Bamboo and bought over 800 sq ft for more than $6.00 a sq ft.  

  Jason was the salesman and was very nice until after the sale.  I did everything the manufacture said and more.  After 8 months the Bamboo started cupping very bad.  I called Jason and he said I did not have an adequate moister barrier.  I double checked and I have two moister barriers plus I had so other Bamboo laid bought at Home depot that is still in great shape and was less than $2.00 a sq ft.

  Jason offered a small discount but Cali bamboo was installed correctly so why think it would not do it again.  Every piece of Cali Bamboo is cupped.  I had several experts look at it and each said it was too thin.  It was nailed down and I have all wood flooring throughout my home with Cali being the only one with any problems.  My other flooring is nailed, glued and floating with no problems.  I will replace it but not with Cali Bamboo.  not what I paid for. 

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