Complaint Review: Call One

Call One made a marketing call to my home offering coupons for $200.00 to restuarants in my local area, if I agreed to review their long distance plan. They said it would only cost the fee of $3.97 for postage and they could do it by a phone check.

I reviewed the charges online to my checking account a few days later and saw that on 9/24/04 the $3.97 was deducted as it should be. I recieved the mailing on 9/28/04 and while reviewing the contents it stated that "if I did not contact them in 10 days that a membership would automatically be opened in my name and I would be charged accordingly.

On 9/30/04 I called their toll free number listed in their marketing packet and they acknowledge my cancelling an further services and I received a cancellation number.

The next day this company tried to withdraw $149.00 from my checking account causing an overdraft and fees to be charged. I contacted my bank and also contacted Call One. Not only were they unprofessional and indignent, they informed me they would send me a request for a refund via the mail.

I have yet to recieve the request, however, on 10/7/04 they attempted to withdraw the same amount electronically against my checking account. Causing an overdraft and fees to be charged to my account.

I have called the company asking for their executive offices, to no avail. They say they are in Asia and their material states they are located in Orange California.

Jeanine
Lincoln Park, New Jersey
U.S.A.