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  • Report:  #1179921

Complaint Review: Callins Investigations

Callins Investigations Callins Investigations & Security Services, Inc.CISSPA Refuses to Pay for IT Services performed. Deadbeat, Do NOT do business with them unless paid upfront. Lake Mary Florida

  • Reported By:
    Professorhp — Sanford Florida
  • Submitted:
    Mon, September 29, 2014
  • Updated:
    Mon, September 29, 2014

This company refuses to pay for their IT Services that was invoiced on July 11th 2014.  The total amount for the invoice was $900 which included labor and an antivirus subscription service for 3 PC's.

On Aug 4th 2014, i aggreed to take 1/2 of the invoice amount as a partial payment with the promise that the balance would be paid the following week.

The following week came and went without any corespondance.  When i contacted the business owner the following week, i was told he was out of town and would contact me to schedule a time at which i could pick up the remaining balance.

After a few excuses as to why the balance hasnt been paid i finally got him to commit to leaving it under the mat outside of his door.  That evening i went to pick the check up, and it was NOT in the amount of the remaing balance.  I immediatley questioned him regarding the amount paid versus the amount owed.  I was told there was a clerical error regarding the total amount of hours worked.  He reviewed the invoice and admitted he had made a mistake.

This invoice is past due from July 11th 2014 and i still have not been made whole on this project.  Furthermore, i am still contacted by this business owner to fix things periodically.  Having no idea that this business didnt have any intention of paying the invoice, i continued to accept his phone calls, texts and work on several tasks adding up to about 8 hours.

On September 23rd 2014 when asked to look into an issue, i informed the business owner of the past due balance plus the 8 additional hours. His response was "You are racking me up pretty good".  I explained to him that the 8 additional hours are since July 11th 2014.  Thats almost 2.5 months beyond the invoice date.  I do not "knowingly" work for free.

On September 26th, i again asked where do we stand on this invoice. I still can't get an answer on final payment. 

It's amazing to me that a business owner would conduct business in this manner.  I'm sure he expects to get paid when he invoices his client.

 

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