Calvin Klein selling poorly manufactured merchandise new york Nationwide
well I am on my 2nd Calvin Klein handbag after one fell apart after getting the first one as anniversary gift on July 8, 2015. dealt with customer service they sent me a gift card. So I purchased another handbag along with 2 other items; the handbag is the only thing that is falling apart at the zipper. I contacted the store I purchased it from was told to take it in, I took it in today, found out not only did they NOT have another one like mine but I could've gotten the exact same kind different color was told just pay the difference. they wouldn't do an even trade, didn't offer me anything to fix the problem. It's like they dont want to stand by their products or customers.
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#2Author of original report
Thu, May 12, 2016
Well as of today Thursday May 12, 2016 , i know its only been a couple of days but no response from anyone about the purse situation which doesn't surprise me any considering a lot of people said how they had poor customer service with Calvin Klein and I'm really seeing a lot of what's being said by that. They can't stand by their products which is obviously made pathetically! SMH