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  • Report:  #1366059

Complaint Review: Calypso Cay Resorts and Strataforce

Calypso Cay Resorts and Strataforce Strataforce CompanyExecutive TeamMichaeCecilia Garcia, Senior DirectorCecilia Garcia, Senior DirectorMichael Santasiero, PartnerJoseph St. John, PartnerTom Brown - Sales Call DECEPTIVE PRACTICE ON SALES CALYPSO CAY WITH STRATAFORCE COMPANY - OWNER SINCE 2011 - THEY TRIED TO SELL ME ANOTHER $5995 TO BE PART OF THE EXCHANGE AFTER I PAID FOR THAT BACK IN 2011. DO NOT BUY ORLANDO Nationwide

  • Reported By:
    ConsumerRightsSpecialist- KNOW YOUR RIGHTS - BEWARE — MESA Arizona USA
  • Submitted:
    Wed, April 05, 2017
  • Updated:
    Tue, April 11, 2017

I AM WRITING A LETTER TO THE FEDERAL TRADE COMMISSION REGARDING FRAUDALENT PRACTICES OF CALYPSO CAY AND STRATAFORCE MARKETING COMPANY THEY HIRED FOR SALES.

I have been a member of Calypso Cay since 2011. I was sold a timeshare with included exchange of use of my CalpsoCay anytime of the year and paid for an additional membership as a GOLD Member with Interval. I received a call last week that they wanted to talk to me about some changes that were made with the CalypsoCay Portal and RCI Portal. I was asked to reserve a time and I did. 

I was outraged at the sales person initiated that he represented Calypso Cay and wanted to let me know about a change from Credits to Points. I was told that the change was for me to be part of the exchange of credits to points that I would need to pay ADDITIONAL $5995 or be subject to the current Credits of 73,000 credits I have and lose them by the end of the year if I did not use them.  

I was NEVER shown anything regarding either portals with Calypso Cay or RCI. It was a SALES CALL TO PURCHASE $5995 TO QUALIFY FOR AN EXCHANGE PROGRAM TO CONVERT MY CREDITS TO POINTS. WHEN I ALREADY PAID FOR THIS SERVICE IN MY ORIGINAL AGREEMENT OF PURCHASE. 

I am writing to the Attorney General and the Federal Trade Commission to explain how this breaks the laws of original purchase of what I purchased into. I purchased this time share in 2011 and it included all of the bells and whistles of exchange without penalty. This is why I became an Interval Gold Member and paid that to attain that.  That is the only reason for the purchase back in 2011.

I asked to obtain this sales webinar on PDF and a recording of this call today at 2:09pm Pacific time that took two hours that they were showing me and still they said they could not do that for proprietary purposes it belonged to RCI not Calypso Cay.

Do not buy anything from this company and do not be lead by sales people who try to convince you on Time Shares that are hard to understand over the phone. STAY AWAY - FILING A COMPLAINT WITH ATTORNEY GENERAL AND FEDERAL TRADE COMMISSION COMPLAINT TODAY WITH MY ORIGINAL DOCUMENTS OF WHAT I PURCHASED.

THIS IS FRAUD SALES PRACTICES FOR ORIGINAL OWNERS. I WAS TOLD THAT NEW MEMBERS GET THAT AS PART OF THE PURCHAES BUT OLD MEMBERS ARE SUBJECT TO PAYING $5995. 

I am a business owner and I find this to be the worst experience to date with any company.  

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