CAMCO Capital Acquistions And Management ripoff Rockford Illinois
I recieved a letter offering to clean my debt with Capital One. I agreeded to pay $25.00 per month until the debt was cleared. The first month was credited to my account but not the the Capital One balance. On the second month, they called stating that I did not make my January payment. It was paid by money order and the money order number was read and someone was suppose to call me back. I'm still waiting for the call. On the third month, I was sent a letter stating that I did not keep my end of the bargin. I gave them information that the balance was current. Because I was determined, the agent ask for my bank statement with the account number proving that the check was cashed. I refused to send my account number to them. Now I recieve a letter from Capital One to settle the debt. Customer service Rep Chris states that CAMCO lost their contract with Capital One in November 2003 and that the debt is still outstanding. No funds were applied to my account from CAMCO. Now CAMCO send another letter Feb 29, 2004 stating that I owe an outstanding balance of $75.00. They will not refund my money.
Michelle
Las Vegas, Nevada
U.S.A.
1 Updates & Rebuttals
Michelle
Las Vegas,Nevada,
U.S.A.
Now pissed off totally
#2Author of original report
Tue, March 16, 2004
I was so mad when I got a letter from Capital One/Newport News right in the middle of finding out what happened to my funds. I called Capital One/Newport News, the customer representative for this company states that Capital Acquisition and Management lost their contract with this company with Capital One/Newport New in November 2003 and that my account was still out standing and that no funds were forwarded to my account because they no longer do business with Capital Acquisition and Management. Now pissed off totally, first I faxed a demand letter to Capital Acquisitions. The following morning, the agent called me at 5:00 am. Not knowing what to say, he asks me if this was CAMCO. Duh. Then I filed a complaint with every company I could think of: Better Business Bureau, Attorney General in Illinois, Postal Inspector in Illinois, District Attorney in Illinois and the Federal Trade Commission. FTC will refer you to agencies to file your complaint. The Postal Inspector Service Center in Illinois is conducting a criminal investigation on my complaint as of March 11, 2004. I was given a reference number and a demand letter to be mailed to the Postal Inspector 45 days from the date of the letter. The letter states:
"We have reviewed the information you provided and determined that you complaint would be most appropriately handled through our Consumer Protection Program. Under this program, we have notified the subject of this unsettled mail order transaction and requested that they contact you. A copy of our letter is enclosed. It is requested that you allow 45 days from the date of this letter for this matter to be resolved. We would appreciate your taking the time to complete the enclosed questionnaire. A return envelope is provided for this purpose. Please note we may share the information provided with other agencies when there is a possible violation concerning their jurisdiction.
The form wants to know if the matter was resolved with the 45-day time limit. The letter written to CAMCO states as follows:
Dear Capital Acquisitions Management Company: This office has been notified of an unsettled mail-order transaction concerning you and the person named above. As an investigative agency, it is our responsibility to gather facts and evidence to determine if the mails are being used in violation of the Mail Fraud and False Representation Statutes. Evidence of this sore is based largely on the number and pattern of complaints received concerning a particular mailer. If sufficient evidence is developed, the matter may be referred to the appropriate United States Attorney for consideration of prosecutions and/or forwarded to our Law Department so that administrative action can be taken to deprive the violator of the receipt of mail. The information provided by our customer has been entered into our national mail Fraud Complaint System. This system enables us to identify business practices that may result in unresolved consumer complaints. In an attempt to assist our postal customer, we ask that you examine your records and contact the complainant with the next 30 days to resolve this matter. Any questions that you might have or any additional information that you may require relating this transaction should be directed to the consumer at the address shown above. A copy of this letter has been sent to the person named above along with our request that they notify us when this matter has been satisfactorily resolved. At this time the matter will be closed in our tracking system. Your prompt attention to resolving this complaint will be appreciated. Thank you sincerely, Patricia S. Sweeney, Manager.
Please people if there are any more consumers who have been ripped off by any company including CAMCO contact the United States Postal Inspection Service, Criminal Investigations Service Center immediately. I want to SHUT THEM DOWN............. BY ANY MEANS NECESSARY... Too Darn P#@#%d off