Camera For Less Pay More, Get Less. Buy New, Get Used ripoff Brooklyn New York
On 8/12/2004 I had purchased the Sony dcr-trv350 camcorder which had been advertised on this vendor's website as being NEW. It arrived on 8/17/2004.
Upon opening the shipping box I immediately noticed that the factory seal upon the product carton had been broken. I then removed the contents to inspect the item more thoroughly.
I observed that the camera itself had scratches along portions of it's body. There were scratches alongside the swivel led screen attached to the camera. I noticed that near the outside rim of the lens opening there were small nicks as well as fingerprints along the circumference of the metal band that surrounds the lens.
In addition there are small nicks on the inside of the lens assembly near the area where the threads for attaching optional filters are located. There are also other scratches on the other side of the camera on the darker portion of the body near the video light & control L jack.
I noticed scratches near the vcr/camera/memory/off switch, the eyepiece has a scratch on the underside. There are scratches on the top of the camera near the nightshot switch. There is also a scratch on the battery pack.
The manual included with the unit has obviously been read. Many pages have bent corners & folded pages. The back of the manual appears to have sustained water damage. One instruction supplement was stained with red liquid & another appeared to have a foot print.
The cover protecting the (infra red) focusing component was also scratched. The cover that protects the the lens from damage was scratched. I took note of a fingerprint on the lens of the optical viewfinder as well as some slight scratching on the upper body near the eyepiece.
I also observed that the remote had many fingerprints upon it's face & back and felt "greasy", as if the remote had been previously handled by greasy or sweaty hands. The ac adapter also has slight scratches & I noticed that one of the prongs on the AC plug that inserts into wall outlet is slightly bent.
Contacted vendor numerous times for refund. Vendor at first denied that camera was used, but the admitted it may have been a "display" model. Vendor refused to provide a full refund.
I took note that as of 4/3/2007 the BBB of New York reports having received 9 complaints directed at this company 8 of which never received a response from the company. Of those complaints,the majority were based upon selling practices and product quality.
Various other consumer ratings sites feature many complaints from other customers who have been victimized in similar ways which usually involve advertising new goods but delivering used sometimes defective equipment.
K.A.
Rincon, Georgia
U.S.A.
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
4 Updates & Rebuttals
Kevin
Rincon,Georgia,
U.S.A.
Camera ForLess @ www.cameraforless.com
#5Author of original report
Wed, April 04, 2007
Although this company's website claims to have 128-bit encryption (claim can be found by clicking on the images on homepage that have red x's in internet explorer, and similar "missing" images in firefox)the site does not feature secure sockets layer(SSL)encryption at all.
When transmitting sensitive data over the internet, a website will have obtained an SSL key which will enable the data to be encrypted before transmitting it across the web. Normally, when browsing the web, the URLs (web page addresses) begin with the letters "http". However, over a secure connection the address displayed should begin with "https" - note the "s" at the end. The "s" identifys a secure session.
There is a de facto standard among web browsers to display a "lock" icon somewhere in the window of the browser. Internet Explorer displays the lock icon in the lower-right of the browser window: FireFox Web Browser displays the lock icon in the lower-left corner:
www.cameraforless.com features neither the "https" in the url identifying a secure connection nor does it display a lock icon in the browser windows.
In a nutshell, if you make a purchase from www.cameraforless.com not only will you receive used and/or defective merchandise, but your name, address, and credit card information will be exposed for anyone to intercept and use without your knowledge.
Correction to the original report: It should have read BBB reports 9 complaints in the last 12 months. Camera for Less have had more than 9 complaints filed against them since their inception.
Kevin
Rincon,Georgia,
U.S.A.
Camera ForLess @ www.cameraforless.com
#5Author of original report
Wed, April 04, 2007
Although this company's website claims to have 128-bit encryption (claim can be found by clicking on the images on homepage that have red x's in internet explorer, and similar "missing" images in firefox)the site does not feature secure sockets layer(SSL)encryption at all.
When transmitting sensitive data over the internet, a website will have obtained an SSL key which will enable the data to be encrypted before transmitting it across the web. Normally, when browsing the web, the URLs (web page addresses) begin with the letters "http". However, over a secure connection the address displayed should begin with "https" - note the "s" at the end. The "s" identifys a secure session.
There is a de facto standard among web browsers to display a "lock" icon somewhere in the window of the browser. Internet Explorer displays the lock icon in the lower-right of the browser window: FireFox Web Browser displays the lock icon in the lower-left corner:
www.cameraforless.com features neither the "https" in the url identifying a secure connection nor does it display a lock icon in the browser windows.
In a nutshell, if you make a purchase from www.cameraforless.com not only will you receive used and/or defective merchandise, but your name, address, and credit card information will be exposed for anyone to intercept and use without your knowledge.
Correction to the original report: It should have read BBB reports 9 complaints in the last 12 months. Camera for Less have had more than 9 complaints filed against them since their inception.
Kevin
Rincon,Georgia,
U.S.A.
Camera ForLess @ www.cameraforless.com
#5Author of original report
Wed, April 04, 2007
Although this company's website claims to have 128-bit encryption (claim can be found by clicking on the images on homepage that have red x's in internet explorer, and similar "missing" images in firefox)the site does not feature secure sockets layer(SSL)encryption at all.
When transmitting sensitive data over the internet, a website will have obtained an SSL key which will enable the data to be encrypted before transmitting it across the web. Normally, when browsing the web, the URLs (web page addresses) begin with the letters "http". However, over a secure connection the address displayed should begin with "https" - note the "s" at the end. The "s" identifys a secure session.
There is a de facto standard among web browsers to display a "lock" icon somewhere in the window of the browser. Internet Explorer displays the lock icon in the lower-right of the browser window: FireFox Web Browser displays the lock icon in the lower-left corner:
www.cameraforless.com features neither the "https" in the url identifying a secure connection nor does it display a lock icon in the browser windows.
In a nutshell, if you make a purchase from www.cameraforless.com not only will you receive used and/or defective merchandise, but your name, address, and credit card information will be exposed for anyone to intercept and use without your knowledge.
Correction to the original report: It should have read BBB reports 9 complaints in the last 12 months. Camera for Less have had more than 9 complaints filed against them since their inception.
Kevin
Rincon,Georgia,
U.S.A.
Camera ForLess @ www.cameraforless.com
#5Author of original report
Wed, April 04, 2007
Although this company's website claims to have 128-bit encryption (claim can be found by clicking on the images on homepage that have red x's in internet explorer, and similar "missing" images in firefox)the site does not feature secure sockets layer(SSL)encryption at all.
When transmitting sensitive data over the internet, a website will have obtained an SSL key which will enable the data to be encrypted before transmitting it across the web. Normally, when browsing the web, the URLs (web page addresses) begin with the letters "http". However, over a secure connection the address displayed should begin with "https" - note the "s" at the end. The "s" identifys a secure session.
There is a de facto standard among web browsers to display a "lock" icon somewhere in the window of the browser. Internet Explorer displays the lock icon in the lower-right of the browser window: FireFox Web Browser displays the lock icon in the lower-left corner:
www.cameraforless.com features neither the "https" in the url identifying a secure connection nor does it display a lock icon in the browser windows.
In a nutshell, if you make a purchase from www.cameraforless.com not only will you receive used and/or defective merchandise, but your name, address, and credit card information will be exposed for anyone to intercept and use without your knowledge.
Correction to the original report: It should have read BBB reports 9 complaints in the last 12 months. Camera for Less have had more than 9 complaints filed against them since their inception.