Complaint Review: Camping World Longmont

Absolutely the worst buying experience I have ever had purchasing a vehicle.

First our salesman Shawn N. ghosted us after he got the down payment. We drove from Florida to Longmont to meet him at an agreed time and he did not even show up. Later I called him a couple of times with some questions and he never responded back. They said he was the top salesman which I understand because he doesn't waste his time with taking care of his customers only perspective customers.

Then when dealing with Eric W. the finance guy, thing got really messed up. First Eric cancelled our Good Sam's membership so he could get a commission for signing up a new member. There was a problem with our new account that took me two weeks and 9 phone calls to get it straighten out. At one point I asked Eric to get it done but he did not follow through so I had to figure it out myself.

Then the paper work! They sent the paper work to IL to register my RV for the taxes and license plate. The state sent is back to them because it was messed up. When Camping world of Longmont got it back it sat in a pile for at lease two weeks before I tacked it down.

They then supposedly fixed the issue and sent the paperwork to me so I could hand walk it in to my DMV. I then took it to the DMV, and believe it or not the DMV rejected it because it was still messed up and there was no lien release. The DMV and myself then call Sheri H. at Camping world to see if she could help us with the lien release and she said she could not. Really! 

So at this point we purchased our new RV on April 7 and now it is July 7th, and we still do not have the taxes paid or our old plates transferred yet which means we will be driving without plates. 

I have been to the DVM 6 times, spent over 25 hrs and dozens of phone calls to try and get this mess straightened out that Camping world caused.

My advice is to never go there, but if you must:

1. do not use Shawn

2. do not let them finance you purchase

3. do not let Eric talk you into an extended service plan. You will do much better getting it on your own.

4. Make sure they charge you the correct taxes. We signed a paper saying that we would pay the difference if they did not charge enough taxes, but don't expect to get a check if you paid too much to them.

5. Keep a close eye on your paperwork and make sure you can track it.

the only good part of the story is that I billed them $220 for my time which they paid.

Rick B