Complaint Review: Camping World North Little Rock

 In the last year I have bought 2 Travel Trailers from Camping World North Little Rock, now everyone knows how expensive 1 can get but try 2. SO here goes the events. Joey, I tried you on your cell this morning but did not receive an answer. So I really want to give you a run down on the problems I have incurred for a while now. Now I do want to say before going any further your Staff has been really nice to me, and that in itself is the only reason I have not just gone off.

STORY OF EVENTS:

1. Came in for a part for my Road Runner, talked to a salesperson, decided to trade the Road Runner in for a Shadow Cruiser.

2. Had the Shadow Cruiser for a few months, had it out this past summer the AC Blew, brought it in to service was told it would take a couple of months for it to be fixed due to back log of other units in for repair, spoke with Wade decided to trade my Shadow Cruiser in for my 2014 Coleman

3. Moved my Coleman once from your facility to a lot, starting to notice just a few things to be fixed on it but it was really no rush on these.

4. Just moved the Coleman again this month to another park, now I can’t get out the back door, the speakers are busted, water leaks, trim coming off, just several different issues.

5. Contacted service talked with Spring, she requested a list and pictures of my problems so that she could submit to Keystone for repair, I complied. And set a date to bring it in for repairs.

6. I will say I can now go out my back door, my speakers are fixed, water leaks tight, trim is fixed, minus a few others that I just assume got overlooked.

7. Had walk through with Johnathan I believe was his name, he explained that the trailer was not leaking but had a manufactures defect on the ceiling, bottom line whoever was putting it together made a mistake now I have what looks like water marks on my ceiling, not even just the one that showed up just before bringing it in, but now I have one starting in my bathroom.

8. Yesterday came in first thing I noticed the microwave is out, tried to clear it nothing would work so I unplugged it waited a bit, plugged it back in it worked, woke this morning it was out again, it is now permanently unplugged due to I’m afraid of a fire hazard.

I have also sent a picture taken this morning of the front plate on the microwave to Spring in the service department. Here’s where I am needing help, I’m scared of this unit, not only was it incorrectly manufactured but now it is becoming a fire hazard. This unit is the second I have bought from your company and I’m not giving up on you guys, but now I am upside down with no extra cash, which I feel is not due to myself due to the fact I’ve had to trade up a couple times due to problems. This is what I feel should be done, there is another Coleman Unit on your property, it is actually right at $30,000.00 I own 33,000.00 on my unit.

I have no extra cash anymore, I would like to be placed in that Unit my payments be the same, I want my Gap Insurance and Extended Warrenty which I have keep on all my units. I will pay my Sale’s Tax. I hope you guys can get together and work this deal out for me, I know the paperwork can be worked. Please advise, I am at work at this time so reaching by email is the better way, due to I’m on my phone a lot. Thank you for all your help Since this was written I decided to put my extra sheets under my leather couch for storage, OMG, lifted it up and the screws holding it together were put in sideways, now i need a new couch.

Has my issues or my solutions been handled, no they just say keep taking pictures, or I've got some phones calls in for you in your behave, or well do you have another 3 or 5 thousand dollars so we can get you into this other unit...What I've given all I can. My suggestion to anyone buying trading ect get on your hand an knees, touch everything, then make sure you use the heck out of it cause you only have 1 year bumper to bumper on it then the baby is yours, well actually its yours when you drive off. Reply