Complaint Review: CANNERY ROW INN

MY WIFE AND I STAYED AT THIS FACILITY WHILE VISITING MONTEREY. THE PRICE FOR THE ROOM WAS $196.90

FOR THAT WE GOT A ROOM WITH HOLES IN THE BEDDING (LARGE HOLES IN BLANKETS0 AND A DIRTY BATHROOM. UPON COMPLAINING WE WERE ASSURED WE WOULD BE CONTACTED. NEVER HAPPENED. ONLY WAY WAS TO CALL THEM AFTER NEARLY A MONTH.THE MANAGER "VICKY" OFFERED A $25 OFF-OUR-NEXT-STAY COUPON. I HAVE NO INTEREST IN STAYING THERE OR AT ANY OF THEIR OTHER HOTEL OWNED BY THE SAME PERSON.(THE OTTER INN...ALSO MONTERY & THE COMFORT INN...ALSO MONTEREY).

BOTH "MANAGERS" VICKY" AND "CHRISTINE" WERE RUDE AND ARROGANT. NEITHER OF THEM BOTHERED TO CALL. WHEN I ASKED FOR THE OWNERS NAME AND ADDRESS TO SEND A LETTER OF COMPLAINT THEY REFUSED.DO NOT STAY AY THIS ESTABLISHMENT OR ANY OWNED BY THE MYSTERIOUS OWNER. HOW ABOUT THAT...A $200 NIGHT HOTEL OPERATED ON A FIRST NAME BASIS. SAVE YOUR MONEY AND STAY SOME PLACE ELSE OTHER THAN THESE TWO FACILTIES.

DO NOT SPEND YOUR MONEY AT EITHER:

THE CANNERY ROW INN

THE OTTER INN

Chris
Berkeley, California
U.S.A.