Complaint Review: Canning Lids

We ordered 8 cases of canning jars which was to come with bands and lids.  When you ordered 8 cases you receive 4 free.

We received just 12 jars!  Their website is meant to be consusing apparently, and the fee for these 12 jars was $114.99.  Nobody in their right mind would pay that much per jar.

Contacted the company (the ONLY way is via email) and they said they sent what we ordered and that was that.  We told them specifically, sent pictures, asking for a return address and a refund.  They said they couldn't do that.

I reversed the charges via my credit card and they now will have to deal with that.  We tried all we could and they weren't helpful or accommodating.

** Also, although they have an address on their website in Texas, everything came with labels from China.

They do not have a phone number.  They do not have social media.  They are not listed with the BBB.

Their company email address:  threadmaritza71062874@gmail.com  (very professional isn't it?)