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  • Report:  #1498595

Complaint Review: Canopy Energy

Canopy Energy System doesn't produce 5.8 kWp. Paid 31k for the system. Terrible customer service. Van Nuys CA

  • Reported By:
    mikayeel — Pacoima California United States
  • Submitted:
    Mon, August 10, 2020
  • Updated:
    Mon, August 10, 2020

1. The system doesn't produce 5.8 kWp. Paid 31k for the system. Lied. Ripoff.
2. The system is broken for 2 months no reimbursed of the bill as promised. Very low equipment
3. No communication.
4. I paid thirty-one thousand to Canopy energy for the solar system. It's lots of money for average taxpayer Americans - a family person like me. They lied to me government/ City will send me a 10k discount check. Later I found out it was tax credit. They lied.
5. The solar system was broken less than a year after installation. It was broken for 2 months. Alex Bronstein told me, canopy solar will reimbursed my bill. After that no response, No Email reply, No call back.
6. My system doesn't produce 5.8 kWp. I paid 31k for the system, I can get a better system for 12k-15k. I request them to investigate my low production system. No reply, they totally ignore my concern.

Now I end paying more for electricity than I use to pay before canopy solar installed. Now I pay 203 dollar month( yearly around 2450 dollars) for the system. Before I use to pay 1500-1600 for the whole year bill. I have to do these next 30 years!! This is really brutal.

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