Complaint Review: Canvas Replicas canvasreplicas.com/

This is a false complaint.   We now know these are being made by one specific competitor who has been trying to discredit us and all other companies who sell art online.    In fact they have escalated their attacks against us with two false complaints in five days.   

As we have done with the other false complaints, let us explain why we know this posting is a false complaint. 1) We have never sold to anyone in Capon Bridge, West Virginia. 2) We have ten past customers named Elena in our database.  The most recent purchase from a real Elena was an order of five paintings shipped to Athens, Greece in October of this year.   The previous order from another real customer named Elena was in September of 2015 (very happy with her Van Gogh and lives in Troy, MI).   3) This "customer" stated we took payment and did not send their painting.  We use PayPal as our merchant account because they protect both the customer and the business.  If we were to take payment and not deliver PayPal would not allow us to use their service.   And if you have any questions about our integrity or our service, we invite you to contact PayPal directly who we have used for 16 years as our merchant account for a reference.   We have a spotless customer history with PayPal which we are very proud of.    4) In this complaint the "customer" states they had filed a complaint with the Better Business Bureau.   The "customer' used the term BBB because we assume they could not spell Bureau and they stated the BBB was shutting our business down.   We have no complaints from the Better Business Bureau and in fact we have an A+ rating with the BBB.   That rating is available for the public to look up and see on the Better Business Bureau website.   5) Read the way the complaint is written.  This competitor company is using an offshore spamming service to write negative comments about other vendors and has become infamous on RipOff Report for mass posting negative complaints against all art vendors.  You can tell by the way these complaints are poorly written they are not legitimate customers but an offshore spamming farm. (They refer to me as Mr. Bart - that's almost too hilarious to point out).  You will see in the Art Galleries and Art Gallery categories of RipOff Reports there were 132 complaints posted in a four day window of Dec. 14-17 against a wide variety of art vendors including Canvas Replicas.  These are not from real customers but the spam farm used by one company focused on discrediting their competition.  We are not going to name this competitor company here but if you wish to know who they are you can easily find that information in the Consumer Comment sections of any complaint against us or any other art vendor.   We are very familiar with this company and they would certainly not be the first art company we would choose if we were a customer purchasing paintings.

We are sorry you had to spend your valuable time reading the false complaint and our explanation, but we are grateful you have not been taken in by this competitor's scam.   If you wish to see how our real customer feel about our works and our service you can go to www.canvasreplicas.com/Testimonials.htm.    My name is Bart and I am the owner.  Give us a call before you order if you have any questions or concerns.   We encourage you to call.  And if you want to know who the competitor is who is spamming us and others within the industry call us - we will be happy to tell you over the phone.   Our office hours are 8 am to 5 pm Mountain time Monday through Friday.   My direct line is 801.446.1239.  Or you can email me directly at Bart@CanvasReplicas.com.   Thank you for your time.