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  • Report:  #216743

Complaint Review: CAPISTRANO FORD

CAPISTRANO FORD Sold damaged vehicle as NEW ripoff SAN JUAN CAPISTRANO California

  • Reported By:
    Corona California
  • Submitted:
    Fri, October 20, 2006
  • Updated:
    Mon, October 23, 2006
  • CAPISTRANO FORD
    33949 CAMINO CAPISTRANO
    SAN JUAN CAPISTRANO, California
    U.S.A.
  • Phone:
    800-872-9915
  • Category:

Dealer sold vehicle to me as "NEW" and failed to disclose pre-existing damage to vehicle. Deceptive practices by dealer prevented me from noticing until after I took delivery of vehicle.

Jim
Corona, California
U.S.A.

2 Updates & Rebuttals


Jim

Corona,
California,
U.S.A.

SAD, BUT TRUE

#3Author of original report

Mon, October 23, 2006

The damages include: Bumper out of alignment, chips on front of vehicle, dent in passenger side door jam, deep scratches on center console, broken weather strip requiring window to be replaced, rattle while driving.

I have estimates Morey's Collision 951-371-1600 (referred by Hemborg Ford): $2414.67, Caliber 951-736-1398: $3054.51, All Magic 951-734-1610: $3514.17.

Capistrano Ford acknowledges damage but says that I must allow them to fix (including having them send to a body shop!).

I contacted CARSDIRECT.COM to purchase the vehicle. CARSDIRECT.COM is the one who selected this vehicle for me to purchase. I want the new car that CARSDIRECT.COM advertised and not a damaged vehicle that required repairs.


Dave

New Westminster,
British Columbia,
Canada

NEW just refers to previous ownership

#3Consumer Suggestion

Fri, October 20, 2006

If a car sat on a dealer's lot for 20 years, if it had never been registered, it could still be sold as a NEW vehicle.

So we can be better warned against the dealership, what exactly was the damage?

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