Complaint Review: Capital One Credit Card

The reason I am making this complaint about Capital One is because they are STILL accusing me of crimes I didn't commit. On June 24, 2021, I found out via a free credit report by TransUnion that I was a victim of identity theft. There were 5 delinquent accounts under my name that were opened by an unknown person. I immediately contacted TransUnion and started the process of disputing those accounts. Consequently, I had to freeze my credit with all the Credit Bureaus. And, I made reports to the POLICE department in my city (Pinellas Park, FL) and to the FEDERAL TRADE COMMISSION.

As far as I know, two of the banks on my credit report have finished their investigations and found that I am not responsible for two of those delinquent accounts. However, two of the delinquent accounts by Capital One were found "not fraudulent" by their Fraud Dept. even though I have submitted to them numerous times all the documents I possess to prove I have been a victim of identity theft.