Complaint Review: Capital Financial Card

Nov. 15, 2005 - I called to check the balance on my checking account and found there was a $200.00 ACH Debit on my account. I contacted a representative of my bank to retrieve more information about this charge. I was given the name and telephone number for Capital Financial.

I called the number and that is how I retrieved the name Capital Financial Card however, I was never able to speak to a representative. The phone system gives you two prompts one for an operator the other for an account rep. Neither of which puts you in contact with a live person the phone either continues to ring or hangs up after an automated message informs you all reps are busy.

I then called my banking institution (Bank of America) to inquire about who had given this company authorization to debit my account. I informed the rep of the information I had retrieved while searching for a website and additional contact information on this company.

Fortunately my account was credited, the debit reversed. Yet to date I have no idea how or why this predator targeted me. I do not and have not ever given my checking account info to anyone. I recently ordered new checks in the mail yet I recieved my sealed package without delay.

I do however, utilize my debit card to make online transactions. I will continue to forward any information I find out about this company to others in addition to contacting the better business bureau. Please continue to guard your personal financial artifacts.

Tanika
Clarkston, Georgia
U.S.A.