Complaint Review: Capital First

I'll start this off by saying that I know Capital First buys your telephone number and associated information. I know this because I used my work cell phone number once, as my home phone number, when I was filling out a form online that was a stipulation of me downloading a program or a serial number for a program. I received a phone call from Betty at Capital First. She informed me that I was pre-approved for a Master Card with a $2500 limit and that all I had to do was answer a few questions. I answered the questions and reluctantly gave up my checking account info.

Well, the $29.95 didn't come out of my account when they said it would, so I didn't really think much of it. Then I started checking the web to see what kind of presence they had established. All I found was the reports I have read here. WHOA!!! I checked my bank account, saw that they had in fact taken the $29.95.

Armed with the info I found here, I flew to the bank, withdrew all but $20, and opened another account, free of charge. I called the customer service number I was given and spoke with Tameka. I told her to cancel my account and that I did not want my account touched again.

She told me that the info I got on the web was false. I informed her that 231 reports from different people, some as new as last week could not all be false. I then instructed Tameka to check out www.ripoffreports.com and search for her company name. Thanx ripoff reports, you saved me over $200.

Willis
Cleveland Heights, Ohio